The Invaluable Lessons of Startup Life

Posted on Categories Business, Client Success, Customer Success, Startup, Technology

In the past few weeks I have started to transition away from my operating role as the co-founder of a dynamic, successful, start-up Viafoura. Since establishing Viafoura, I have built and developed the initial product and technology team (as CTO), before becoming responsible for retaining clients (as VP Client Success) – in the process beating industry averages for churn.

In that time I have watched with pride as we have led Viafoura from strength to strength. The company has grown dramatically in a sustainable manner, by providing an unbeatable platform that allows clients to retain and grow audiences on their own sites.

One of my principal objectives has been to leave the company with solid foundations, while ensuring that relations are amicable between the Board and all the team members. I have always worked hard to ensure that if I was “hit by a bus” there would be continuity at Viafoura – so now as I move on I am comfortable in the knowledge that the company will continue to grow and continue to address its clients’ evolving needs.

So, what are a few of my key takeaways from the past seven years?

1) There is always a solution Continue reading The Invaluable Lessons of Startup Life